
Fernanda Passos Walker
Web Strategy, Digital Experience & Development Leader
Summary
Web strategy and digital experience leader with 15+ years owning and optimizing enterprise web ecosystems, including six years driving the global web experience at CyberArk in B2B cybersecurity. Set the standards, architecture, and roadmap for governance, accessibility, localization, and performance, and partner with demand generation, SEO, product, and brand teams to improve buyer journeys for prospects, customers, partners, and developers. Translate business goals into clear web strategy and requirements that deliver measurable gains in engagement, conversion, and search visibility.
Key Accomplishments
30% Increase in Traffic, Leads & Sales Meetings
Contributed to the athenahealth.com redesign and brand refresh that drove a 30% increase in annual site traffic, lead generation, and sales meetings booked.
Reusable CMS Component Library
Built a scalable WordPress component library that reduced page build time, enabled non-technical teams to self-serve content updates, and improved consistency across the enterprise site.
Professional Experience
CyberArk
Newton, MA – Hybrid
Senior Web Developer
January 2023 – March 2026
CyberArk (NASDAQ: CYBR) is a global cybersecurity leader specializing in identity security and privileged access management. Acquired by Palo Alto Networks for $25B in February 2026.
- Promoted to drive strategy and execution of the global web experience in partnership with growth and demand generation teams, optimizing journeys and conversion paths for multiple buyer audiences across the funnel.
- Set CMS architecture and governance standards, building a scalable WordPress component library that reduced page build time, kept experiences consistent across regions, and enabled non-technical teams to self-serve content updates.
- Defined and enforced accessibility standards across global web properties, leading hands-on remediation that raised the site-wide accessibility score to 96+ and embedding WCAG best practices into platform governance.
- Owned multilingual platform architecture and localization strategy across 9 languages spanning North America, Europe, and APAC.
- Built and optimized forms and key conversion paths across the site in partnership with demand operations, strengthening campaign tracking and attribution across Salesforce and marketing automation platforms.
- Directed site performance and engagement improvements, setting standards for asset optimization, template efficiency, and front-end quality.
- Led web execution and redirect strategy for acquisition integrations, including content consolidation, SEO preservation, CMS standardization, and localization.
- Aligned landing page strategy with campaign intent alongside SEO, paid media, and content teams, improving engagement and conversion across inbound and paid traffic.
- Contributed to future-state planning for a headless CMS architecture using React, Next.js, and TypeScript as part of the proposed modern web platform direction.
Web Developer
March 2020 – December 2022
- Developed and optimized WordPress landing pages and campaign experiences for global acquisition initiatives using custom templates and front-end enhancements.
- Managed multilingual content structures and localization workflows across international markets, supporting scalable global web governance.
- Improved front-end performance, SEO, and attribution through asset optimization, template enhancements, and integrations with marketing automation and analytics platforms.
- Led hands-on accessibility remediation across website pages and components, resolving critical WCAG issues and establishing a QA workflow to improve accessibility before launch.
Shorelight Education
Boston, MA – Hybrid
Web Developer
May 2017 – October 2019
Global education company helping universities grow international enrollment through digital admissions, recruitment, and student success programs.
- Developed microsites, landing pages, and web applications supporting international marketing campaigns, student acquisition initiatives, and program launches.
- Worked across Webflow, HubSpot, WordPress, Marketo, and Salesforce as Shorelight's marketing web stack evolved, supporting campaign pages, forms, CRM integrations, and lead flow.
- Built scalable front end solutions using HTML5, CSS3, and JavaScript, translating business requirements into maintainable web implementations under tight timelines.
- Implemented campaign experiences through Marketo and Salesforce integrations, connecting web experiences to Shorelight's broader marketing ecosystem.
- Partnered with marketing, SEO, and product stakeholders to optimize WordPress based microsites, improving search visibility, usability, and overall user experience.
athenahealth
Watertown, MA – On-site
Web Developer & Designer
June 2014 – May 2017
Leading healthcare technology company providing cloud based solutions for electronic health records, billing, patient engagement, and practice operations.
- Contributed to the athenahealth.com redesign and major brand refresh, supporting a 30% increase in annual site traffic, lead generation, and sales meetings.
- Designed and implemented responsive Sitecore web experiences using HTML5, CSS3, JavaScript, and CMS templating to support product marketing and user engagement.
- Collaborated with designers, marketers, and engineers to translate business and product requirements into scalable CMS driven web components.
- Developed and maintained Sitecore components within structured GitHub workflows, including branching, pull requests, staging, and production releases.
- Supported agile development cycles, CI/CD deployment workflows, automated testing, code quality, standards compliance, and cross browser compatibility.
Cliir
Boston, MA – Remote
Web Developer & Designer
December 2013 – June 2014
- Designed and implemented partner facing pages within Cliir's eCommerce platform, collaborating with management to align deliverables, timelines, and business needs.
- Maintained and enhanced website content and functionality to ensure a consistent user experience and reliable site performance.
Approach International Student Center
Boston, MA – On-site
Junior Web Developer & Designer
January 2011 – June 2014
- Led a full website redesign aligned with marketing and enrollment goals, improving site navigation and user flows.
- Developed digital enrollment forms that improved operational efficiency and reduced manual processing.
Education
Information Technology coursework
University of Massachusetts Boston
May 2014
B.S. Data Processing
University of Technology FATEC — São Paulo, Brazil
December 2009
Thesis: “The CRM as a Tool for the Relationship between the Client and Satisfaction Guarantees”
Skills
Community Experience
Fenway High School
Boston, MA
Volunteer Website Manager
January 2015 – January 2025
- Designed and maintained the school website to improve communication with students, families, staff, and the broader BPS community.
- Built fundraising, event, registration, and donation pages that improved access to information and supported school initiatives.
- Refined web forms, user flows, and information architecture to streamline registrations, donations, and family-facing updates.
- Implemented accessibility and usability improvements to support inclusive, standards-compliant digital experiences.
Languages
Fluent in English, Portuguese, and Spanish.